Booking Policies

The following conditions apply to accommodation bookings made by you through your usage of Hub House London may alter these conditions at any time.

Making a booking

It is your responsibility to review the booking details (including the total price and deposit payable) and submit accurate information when making a booking.

Pre-authorisation Policy

Please note that the amount for the first night will be pre-authorised prior to your arrival.


Modifications must be made in advance of the notice period to avoid Hub House's late cancellation fees.
Late notice period starts: 24 hours prior to 13:00 GMT on the arrival date.

Cancellations and Non-Arrivals

If you have booked the 'Free to Cancel' option then it is free to cancel before Hub House's late cancellation period. This will result in a refund of your deposit payment. If you cancel within the late cancellation period (including bookings made within the cancellation period) or do not arrive, your deposit is forfeited and Hub House may charge for the first night.
Late cancellation period starts: 24 hours prior to 13:00 GMT on the arrival date.

Non Refundable Bookings

Modifications: Your reservation can be modified if this is an addition of nights or rooms. This involves making an additional separate booking for these rooms or nights. If you need to reduce the number of nights or number of rooms, this would involve canceling your original booking, with the loss of your original payment for this booking, and making a new booking.

Cancellations and non-arrivals: These result in the loss of your full payment of your Non-Refundable Offer.

Check In / Check Out

The terms and conditions of the accommodation provider will apply to you from check-in, or in the case of non-arrival.

Check in from: 13:00 GMT
Check out by: 10:00 GMT

Privacy Policy

We take your privacy extremely seriously. It is protected through the use of SSL encryption. Contact, booking and payment details will only be used to process your reservation and provide customer service in relation to your reservation. For information about general use of the website, please visit our Privacy Policy.